Start saving precious resources by reducing the number of service responses to customer sewer backup calls.
When a customer reports a sluggish sewer or stoppage, the Utility must dispatch a crew to evaluate the
problem. Since approximately 60% of all sewer backup calls indicate a problem on the customer’s service line
on their property, those stoppages are the customer’s responsibility. But the expense incurred in responding
adds up quickly over time and amounts to a significant drain on the budget.
The solution is C.O.L.I.
In less time than it takes to remove the cleanout cap, C.O.L.I. can be quickly and easily installed by
Utility employees. This simple yet effective device readily reveals the location of the stoppage - whether
downstream (on the Utility’s side) or upstream (on the customer’s side) - of the sewer service line. The bright
neon orange indicator on a property line clean-out, easily observable by the customer, signifies a stoppage on
the downstream side and a service call is justified.